Please call
901-413-7238
for service.
RAM's Cordova Computer Services
P. O. Box 91
Cordova, TN
38088
Updated May 2008
Solutions
The first line of defense is to make sure the Windows operating system has the appropriate Microsoft Security and Critical Updates.  Next is a good antivirus program - which will be close to worthless unless you are (or it is automatically) downloading and installing the latest virus definition files.  A full system scan should be done at least once a month.  This is also a concern for any anti-spyware or anti-adware program(s) that may be installed.  We often find PCs with some of the best software available to combat these problems, but because the software was not updated or used on a regular basis, the PC runs slow, or is infected, if it even works at all.
If you suspect a virus or other invasive program, you can scan your system online or with retail  antivirus software.  Most of the web links listed in Online Help require you to turn off your current pop-up blocker and install ActiveX controls, before scanning your PC.  Please note that not all spyware and viruses can be removed from an infected PC.  Some PCs may require a reformat of the hard drive to guarantee virus/spyware removal.  If necessary, call RAM Computing for a System Reinstall.
Unfortunately, 85% or more of the anti-spyware programs advertised on the internet and on TV do not work as advertised, or are spyware themselves.  Most will scan your PC, and tell you that your PC is infected - even if it isn't - and then request that you purchase their program to fix the problems.  Before installing any anti-spyware or adware program, we recommend you check the product review at:  http://www.spywarewarrior.com/rogue_anti-spyware.htm